Customisation Help
Customisation
You MUST use the customisation feature on this site, orders with instructions by email or notes will be rejected as we need a preview of your design, art , text and fonts.
For ANY TRADEMARK we need written authorisation directly from the trademark owner confirming you have permission to use their logo, and that we’re permitted to engrave it. Without that, we can’t include trademarked logos.
Example customisation Video of cheeseboard and shoe valet box can be viewed at bottom of page
Click "Customise it" button beside a customisable product.
- Upload your art (B&W) high resolution, preferably transparent png or vector
- OR - Add art from our galleries (click add image and then designs and browse the folders)
- move, resize, rotate into position (keep inside the blue box)
- Add your Text - edit font, resize, move, curve, rotate.
- If you see extra sides (like dice/USB/Cups) - click on each one and customise (mini pics to the bottom left of the customisation screen)
- when happy tick Agree to Terms (of customisation) and Add to Cart
Keep all text/art within blue bounding box! if you can't see it- nor can we!
- Please move everything into the correct position.
- To move click and hold image or text box
- To resize click and hold the bottom right corner
- If you cannot see your text/image move it inside the blue bounding box and resize it. if your complete design is not inside the blue box it will be truncated.
- If we cannot see your design we cannot engrave it!
- At checkout you can preview your design a final time by scrolling down and clicking the design number beside the word 'preview'
NB there are sources of free B&W vector and clipart at places like pixabay.com
How it works
Grab your exclusive gifts by being part of our loyalty program
Ways to earn
Earn more points for different actions, and turn those points into awesome rewards.
Get more points by completing these missions
Ways to redeem
Spending your hard-earned points is easy. Simply apply your points for a discount at checkout.
Frequently Asked Questions
Explore this section to find comprehensive answers to all your questions about the loyalty program.
You can earn Pennies by placing orders, signing up, and following/sharing us on social media platforms like Instagram, Pinterest, and Facebook, visiting our website, referring friends.
You earn 5 Pennies for every £1 you spend.
You receive 250 Pennies just for signing up for our loyalty program.
You can redeem your Pennies for discounts on future purchases, free shipping, or other exclusive offers listed on our rewards page. Login using the floating button, the account login in the menu bar or visit the loyalty page.
For a discount, you need to spend at least 100 Pennies.
Pennies do not expire as long as the loyalty program is active. They will expire in 6 months on inactive accounts. You will receive reminders before expiry.
You can redeem 500 Pennies to get free shipping to selected countries including Guernsey, Isle Of Man, Jersey, and the United Kingdom.
Refer a friend to our store using your unique referral link. Both you and your friend will receive a 10% discount when your friend makes a purchase.
Our VIP program includes tiers such as Bronze, Silver, Gold, and Platinum. Each tier offers exclusive benefits and rewards as you earn more Pennies.
Yes, you earn Pennies for following us on Instagram and Pinterest, liking our Facebook page, and sharing our Facebook link.